This cookie policy is designed to inform you about our practices regarding the collection of information from you when you visit our site, through cookies and other tracking technologies, while respecting your right to the protection of your personal data.

Our cookies do not hold personal data such as your name or bank details. They only allow us to find out information after you have logged in or help link your browsing information to your personal data when you choose to sign up for a newsletter.

Confidentiality of information is a permanent responsibility and, therefore, we assume that we will update this information document from time to time as we undertake new practices regarding personal data or adopt new privacy policies. Regarding the processing of consent data, we will notify you of any changes and request your additional consent.

Please note that we will not request nor receive information of any kind from children under 16 years of age.

The information below brings to your knowledge more details about the placement, use and administration of cookies used by the website Also, there are some useful links related to this topic.

The website is operated by iNeedHelp SRL with its registered office in Fnd Ion Luca Caragiale, nr. 6, Piatra-Neamt, Neamt, Romania having the unique registration code no. 36469475 and order number in the trade register J27/770/2016, which uses both own and third-party cookies, to provide visitors with a better browsing experience and services tailored to the needs and interests of its visitors and customers. We also inform you that the site is hosted on EasyHost ( servers.

In accordance with the requirements of Directive (EU) 2002/58 / EC (“E-Privacy Directive”) and of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, we have the obligation to manage safely and only for the specified purposes, the personal data that you provide to us by using our site in accordance with the provisions of the GDPR Regulation and the E-Privacy Directive.

In particular, the GDPR Regulation obliges us, first of all, to allow the user to express or, as the case may be, withdraw his consent at any time for the processing of his personal data, to rectify the content of his personal data or to request the transfer of personal data to another operator and, secondly, to inform the user about the content of the cookies used by our site, what categories of user’s personal data are processed by our cookies, what we do with the information obtained from cookies and where we store that information, offering a high level of security over the information collected by cookies, the possibility of the user to block at any time the running of any or all of the cookies on our site, and the deletion information collected by cookies.

For more details on the content of these legal rules, please access the following links:

The GDPR Regulation grants certain rights to the data owners. You have the right to access and rectify (correct) the registration of your personal data processed by us if they are inaccurate. You may ask us to delete this data or stop processing it, subject to certain exceptions. You can also ask us to stop using your data for direct marketing purposes. You have the right to file a complaint with the data protection authority if you have concerns about how we process your personal data. When technically feasible, we will be able – at your request – to provide you with your personal data or to transmit it directly to another operator. If access cannot be provided within a reasonable time, we will provide you with a date when the information will be transmitted. You can also request additional information about: the purpose of the processing, the categories of personal data concerned, the source of the information and how long they will be stored. If you would like to enforce any of these rights, please contact us at secretariat (at) at any time.

WARNING! Please exercise your rights in a rational manner and note that abuse of rights may lead to liability.

The contact details of the National Authority for the Protection of Personal Data are the following:

National Supervisory Authority for Personal Data Processing

Address: Bucuresti, b-dul G-ral. Gheorghe Magheru no. 28-30, sector 1, zip code 010336
Website: http: //
Email address:
Phone: +40,318,059,211; +40,318,059,212
Fax: +40.318.059.602

We have taken all measures regarding all aspects of personal data protection, and you can contact us regarding all matters relating to the processing of your data and the exercise of your rights in accordance with the applicable legal provisions, especially if you have questions or concerns about how we process your personal data. The email address you can contact is: secretariat (at)

Once you have accessed our site you will be greeted with a message asking for your consent in accordance with the applicable legal provisions regarding the categories of cookies that you will or will not use during your visit. . on our website. It is also important to remember that by giving your consent for the purpose of using the respective cookie (s) you will also agree with the safe storage of the information collected by the cookie (s) with which you have agreed.

Until the acceptance / refusal process for the use of cookies is not completed, no cookies will be used by our site, except cookies in the absence of which the site cannot function.

We specify that at any time you will be able to block the running of cookies, but also the possibility to delete the information collected by cookies.

An “Internet Cookie” (also known as a “browser cookie” or “HTTP cookie” or simply “cookie”) is a small file, made up of letters and numbers, that will be stored on your computer, mobile terminal or other user equipment from which this site is accessed (more details at

The cookie is installed by a request issued by a web-server to a browser (eg Internet Explorer, Chrome, Firefox) and is completely “passive” ie it does not contain software, viruses or spyware and cannot access the information on the hard drive of the user.

A cookie consists of 2 parts: the name and content or value of the cookie. Furthermore, the duration of a cookie is determined, and technically only the web server that sent the cookie can access it again when a user returns to the website associated with the respective web server.

Cookies themselves do not require personal information in order to be used and, in most cases, do not personally identify Internet users.

There are 2 major categories of cookies:

Session cookies – these are temporarily stored in the cookie folder of the web browser to store them until the user exits the site or closes the browser window.

Persistent cookies – these are stored on the hard drive of a computer or equipment for a duration configured by the website that placed it. These types of cookies can be deleted by the user at any time through the browser settings.

A cookie contains information that links a web-browser (the browser you use, for example Internet Explorer, Google Chrome, Safari, Mozilla Firefox, etc.) and a particular web-server, namely the server that hosts our site. If a browser accesses that web-server again, it can read the information already stored and react accordingly. Cookies provide users with a pleasant browsing experience and support the efforts of many websites to provide comfortable services to users: e.g. Online privacy preferences, site language options, shopping carts or relevant advertising.

Cookies are managed by web-servers. The lifetime of a cookie may vary significantly, depending on the purpose for which it is placed. Some cookies are used for a single session only (session cookies) and are no longer retained once the user leaves the website and some cookies are retained and reused each time the user returns to that website (persistent cookies). However, cookies may be deleted by a user at any time.

We have classified our cookies into the following categories, to make it easier for you to understand why we need them:

Strictly necessary – they are used to make our work more efficient on the site. These cookies do not collect information about you that could be used for advertising or to record your activity on the Internet. Without these cookies, this site will not work properly. So if you block these cookies, we cannot predict how the site will evolve for you.

Performance – these are used to analyze how our site works and how we can improve it, for example, which pages are viewed most often and if you encounter error messages. They do not collect information that can identify you, all data being anonymous.

By using our site you agree to the use of “performance” cookies. If you block them, we cannot predict how the site will evolve for you.

Functionality – they help improve your experience, they can record changes you’ve made to your site. The information they collect can be made anonymous. They refer strictly to our site and cannot track other sites you visit.

You may block or allow the use of these cookies, but blocking them may mean that we will no longer be able to provide certain services. It is also possible that their blocking will prevent us from remembering that you did not want certain information.

Targeting / Advertising – These are used to exchange certain information with third parties that we advertise, to know how you came to our site. We may also use cookies to identify the parts of the site you are interested in. We then use this information to show you ads and pages that we think may be of interest to you, to identify how we communicate with you, or to individualize the content of the communications we send to you.

If you prefer, you can opt out. Content individualization means that it includes information that reflects your interest in the content of our pages or offers or promotions that we think might interest you, and to improve how we respond to your needs.

Cookies placed by third parties (“third party cookies”) are placed by a website other than the one the user visits at that time and could be used anonymously to store a user’s browsing history, so that the user to deliver as much publicity as possible. This type of cookie can be blocked by a user through the browser settings.

We specify that we have no control and we are not responsible for the privacy policies and practices of third parties, but third parties are obliged to respect the law in force and the privacy policies of the owner of this site.

Disabling and refusing to receive cookies can make certain websites impractical or difficult to visit and use. Also, refusing to accept cookies does not mean that you will no longer receive / see online advertising.

It is possible to disable cookies from your browser settings, either globally or for a particular site.

All modern browsers offer the ability to change cookie settings. These settings are usually found in your browsers “options” or “preferences” menu.

The information obtained from cookies is kept under high security conditions by the web-server, respectively the server that hosts our site.

We assure you that our web server must comply with high security requirements regarding the information collected through cookies, being obliged to strictly comply with the obligations imposed by the applicable law.

The information we collect about you by accessing our web-site will not be shared with third parties.

In order to protect the confidentiality of your personal data and information that you transmit by using this website, we will maintain physical, technical and administrative guarantees.

We continuously update and test our security technology. We restrict access to your personal data only to those employees who need to know that information in order to provide you with benefits or services. In addition, we train our employees on the importance of confidentiality and maintaining the confidentiality and security of your information.

If a personal data leak occurs, we will do everything to eliminate it and evaluate a leak-related risk level in accordance with our personal data breach policy. If it is found that the leak may result in physical, material or immaterial injury to you (for example, discrimination, identity theft, fraud or financial loss), we will contact you without undue delay, unless the law provides otherwise. All our efforts will be taken in full cooperation with the competent supervisory authority.

Cookies are NOT viruses! They use plain text formats. They are not made up of pieces of code so they cannot be executed nor can they self-run. As a result, you cannot duplicate or replicate on other networks to run or replicate again. Because they cannot perform these functions, they cannot be considered viruses.

However, cookies can be used for negative purposes. Because it stores information about users’ browsing preferences and browsing history, both on a particular site and on several other sites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this fact and are constantly flagging cookies for deletion in anti-virus / anti-spyware removal / scanning procedures.

Generally, browsers have built-in privacy settings that provide different levels of cookie acceptance, validity period and automatic deletion after the user has visited a particular site.

Because identity protection is very valuable and represents the right of every Internet user, it is advisable to know what problems cookies may create. Because through them the information between the browser and the website is constantly transmitted in both directions, if an attacker or unauthorized person intervenes during the data transmission, the information contained in the cookie can be intercepted. Although very rare, this can happen if the browser connects to the server using an unencrypted network (eg an unsecured WiFi network).

We may update this information document from time to time by publishing a new version on this website.

As the laws regarding the protection of personal data, the interpretations of state bodies, the recommendations of the supervisory authorities change and improve from time to time, this notification regarding confidentiality and conditions of use is expected to change as well. We reserve the right to change this information document at any time, for any reason and without notice. Any changes to our privacy policy will be posted on this page so that you are aware of our policies. The provisions contained in this document supersede all previous announcements or statements regarding our privacy practices.

Due to their flexibility and the fact that most of the most visited and largest websites use cookies, these are almost inevitable. Disabling cookies will not allow user access to the most popular and used sites including Youtube, Gmail, Yahoo and others.

Here are some tips that can make sure you browse safely with cookies:
Customize your browser settings for cookies to reflect a comfortable level of cookie security for you.

If you don’t mind cookies and you are the only person using your computer, you can set long deadlines for storing your browsing history and personal access data.
If you share computer access, you may consider setting your browser to delete individual browsing data each time you close your browser. This is a way to access websites that place cookies and delete any visit information when you close your browsing session.
Always install and update your antispyware applications.
Many spyware detection and prevention applications include site attack detection. This prevents the browser from accessing websites that could exploit browser vulnerabilities or download dangerous software. Make sure your browser is always up to date. Many of the cookie-based attacks are made by exploiting the weaknesses of older versions of browsers.

Cookies are everywhere and can not be avoided if you want to enjoy access to the best and largest Internet sites – local or international. With a clear understanding of how they operate and the benefits they bring, you can take the necessary security measures so that you can surf the web with confidence.

If you have questions about your personal information or if you would like to exercise your rights or have any questions or complaints, please contact us by sending an email to secretariat (at)